Active Employees

Benefit Concepts offers life cycle processing. We manage the entire process from new hire through COBRA and everything in between for participants on one website. Using one log-in, participants can access all benefit information and history, 24 hours a day. Benefit Concepts’ Call Center representatives are available Monday through Friday, 8:30 am – 9:30 pm, Eastern Time, to assist participants with any questions or issues.

Active employees can:

  • Enroll in benefits and view benefit history
  • Report life status changes such as marriage, birth, adoption, divorce, etc.
  • View current benefits, including pending benefits
  • Add dependents
  • Add/change beneficiary information
  • View and print all correspondence
  • Edit email / personal information
  • Change password
  • Access FAQ, Glossary, Helpful Links, Forms & Documents, Contact Us and Tools
Benefit Concepts offers Life cycle processing. We manage the entire process from new hire through COBRA and everything in between.

FSA participants can:

  • Submit claims online, including uploading substantiation
  • View actual claim and substantiation
  • Access Account Information: annual election, YTD contribution, YTD disbursements, and available funds
  • Access Claim Submission History: all claims, denied, approved, not reviewed
  • Access Account Balances: funds available, pending payments, total disbursements and approved claims
  • View Account effective date, end date, election amount, per pay contribution, deposit amount
  • View banking details
  • Edit email / personal information
  • Change password
  • View method of reimbursement (web, paper, Stored Value Card)
  • View Claim run-off date / grace period date (if applicable)
  • Access FAQ, Glossary, Helpful Links, Forms & Documents, Contact Us and Tools (EBIA expense table/Sec. 125 calculator)

For more information on the services offered, please click the link(s) below, or visit our Services Section.


Complementary
   Benefit Administration  
ROI Analysis 
 

Click Arrow to receive


 
Request a Quote 
Sign up for our newsletter
Contact Us

White Papers

Manual VS Automated
Benefit Administration

The OpenEnrollment Dual Year  Dilemma    

File Processing Issues and Challenges

Learn how we solved these issues

Download