Active Employees
Benefit Concepts offers life cycle processing. We manage the entire process from new hire through COBRA and everything in between for participants on one website. Using one log-in, participants can access all benefit information and history, 24 hours a day. Benefit Concepts’ Call Center representatives are available Monday through Friday, 8:30 am – 9:30 pm, Eastern Time, to assist participants with any questions or issues.
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Active employees can:
- Enroll in benefits and view benefit history
- Report life status changes such as marriage, birth, adoption, divorce, etc.
- View current benefits, including pending benefits
- Add dependents
- Add/change beneficiary information
- View and print all correspondence
- Edit email / personal information
- Change password
- Access FAQ, Glossary, Helpful Links, Forms & Documents, Contact Us and Tools
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| Benefit Concepts offers Life cycle processing. We manage the entire process from new hire through COBRA and everything in between. |
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FSA participants can:
- Submit claims online, including uploading substantiation
- View actual claim and substantiation
- Access Account Information: annual election, YTD contribution, YTD disbursements, and available funds
- Access Claim Submission History: all claims, denied, approved, not reviewed
- Access Account Balances: funds available, pending payments, total disbursements and approved claims
- View Account effective date, end date, election amount, per pay contribution, deposit amount
- View banking details
- Edit email / personal information
- Change password
- View method of reimbursement (web, paper, Stored Value Card)
- View Claim run-off date / grace period date (if applicable)
- Access FAQ, Glossary, Helpful Links, Forms & Documents, Contact Us and Tools (EBIA expense table/Sec. 125 calculator)
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For more information on the services offered, please click the link(s) below, or visit our Services Section.
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Complementary Benefit Administration ROI Analysis
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White Papers
Manual VS Automated Benefit Administration
The OpenEnrollment Dual Year Dilemma
File Processing Issues and Challenges
Learn how we solved these issues |
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