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  Services and Support Employee Benefit Administration    
 

When you work with Benefit Concepts, you work with highly experienced benefits professionals who know how to keep your benefit program running smoothly and your employees satisfied. You also benefit from the significant time and cost savings created by AvantServe, our advanced Web self-service solution.

Here's a glimpse of the employee benefit administration services and support Benefit Concepts offers:
  • Initial Setup
    • Creation of Plan Rules
    • Development of Employee/Dependent Data Base
  • Open Enrollment
  • Ongoing Benefit Administration
    • New Hires
    • Job Status Changes
    • Family Status Changes
    • Terminated Employees
  • Benefit History Maintenance
  • Transaction Audit Trail
  • Premium Billing
  • Online/Real Time Reporting
  • Insurance Eligibility Processing
  • Call Center Support
  • Administration Support
  • HR/Manager Data Access

To promote participation, Benefit Concepts also provides attractive, user-friendly communications that educate employees and simplify enrollment.

Call Center
Benefits Concepts' dedicated, in-house call center provides effective, real-time support that faciliates the benefits process and puts employees at ease.
Online Newsletter
The insightful articles, industry-specific news and timely announcements included in Benefit Concepts' e-Newsletter will become a valuable source of information for you.
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