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The Total Benefit Administration Solution
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  AvantServe: Web The Process: Accurate, Efficient and Sercure    
 

Benefit Concepts uses its extensive technological expertise to seamlessly integrate data from diverse payroll, HRIS and carrier systems into AvantServe, our powerful employee benefit administration self-service solution. AvantServe can interface with any payroll or HRIS system that has importing and exporting capabilities. We have worked with employers using Lawson, PeopleSoft, SAP, Oracle, ADP, ProBusiness, and ABRA, to name a few.

AvantServe's security measures meet or exceed industry standards and include a fail-over hardware-based firewall system, transmission encryption, network protection and physical security for our private servers.

Here's a look at AvantServe's streamlined, highly-automated administrative process:

  • Payroll/HRIS files are passed to AvantServe via Benefit Concepts' FTP site in client's format
  • AvantServe recognizes changes in job status such as new hires and terminations
  • An enrollment window is created and employees enroll and/or make changes to their benefits via the Web or the AvantServe Call Center (it's their choice!)
  • Confirmation statements are mailed to participants' homes
  • Extract files are sent back to P/R or HRIS (deductions) and insurance carriers (eligibility) in client's and carriers' formats
  • AvantServe provides comprehensive, ongoing premium billing and reconciliation
Call Center
Benefit Concepts dedicated, in-house call center provides effective, real-time support that facilitates the benefits process and puts employees at ease.